Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to Sterling & Maple Design House ("Company," "we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [Insert Website URL] (the "Website").

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

We may collect and process the following types of information:

1.1. Information You Provide to Us

Personal Information: Name, email address, phone number, mailing address, and payment details when you make a purchase or contact us.
Account Information: If you create an account, we collect login credentials and profile details.
Communication Data: When you contact us via forms, email, or chat, we collect information related to your inquiry.

1.2. Information We Collect Automatically

When you visit our Website, we may automatically collect:

Device & Usage Data: IP address, browser type, operating system, referring URLs, and pages visited.
Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic. (See Section 6 – Cookies & Tracking).

1.3. Information from Third Parties

We may receive data from third-party partners, such as analytics providers, advertising networks, or social media platforms, if you interact with our content on those platforms.

2. How We Use Your Information

We use your information to:
✔ Process transactions, orders, and payments.
✔ Provide customer support and respond to inquiries.
✔ Improve our Website, services, and marketing efforts.
✔ Send promotional emails, offers, and updates (you can opt out anytime).
✔ Detect and prevent fraudulent activities.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share data with:

Service Providers: Payment processors, shipping partners, and customer service providers.
Marketing & Analytics Partners: To improve our advertising and user experience.
Legal & Security Authorities: If required to comply with laws, regulations, or legal processes.

We ensure that any third-party service providers we work with follow strict data protection measures.

4. How We Protect Your Information

We take reasonable security measures to protect your personal information, including:
✔ Secure server technology (SSL encryption).
✔ Restricted access to personal data.
✔ Regular security audits and updates.

However, no data transmission over the internet can be 100% secure, and we encourage users to take precautions when sharing personal information online.

5. Your Rights & Choices

You have the right to:

Access & Update Your Data: Review and correct your personal information.
Opt-Out of Marketing Emails: Click “unsubscribe” in any promotional email.
Request Data Deletion: Contact us to remove your personal data where applicable.

To exercise your rights, email us at [Insert Contact Email].

6. Cookies & Tracking Technologies

We use cookies and tracking tools to:
✔ Enhance website functionality.
✔ Analyze website traffic and user behavior.
✔ Improve marketing campaigns.

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.

8. Children's Privacy

Our Website is not intended for children under 13, and we do not knowingly collect personal data from minors. If you believe we have collected data from a child, please contact us for removal.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the Website constitutes acceptance of the updated policy.