Privacy Policy

Effective Date: July 28, 2025

Sterling & Maple (“we,” “us,” or “our”) is committed to respecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit www.sterlingandmaple.com (the “Site”), make a purchase, or otherwise engage with us online.

Information We Collect

We collect information from you when you visit our website, make a purchase, sign up for our mailing list, or otherwise communicate with us.

Information You Provide Directly
• Contact details: Name, email address, phone number, shipping/billing address
• Purchase information: Items bought, payment method (note: we do not store full credit card information)
• Design inquiries or preferences you may share when contacting us

Information Collected Automatically
When you browse our Site, we may collect:
• Device and browsing data: IP address, browser type, referring URL, pages viewed, time spent on the site
• Cookies and tracking technologies: Used to personalize content, remember preferences, and understand browsing behavior (see “Cookies” below)

Information from Third Parties
We may receive information from partners such as email service providers, payment processors, or social media platforms when you engage with us via those services.

How We Use Your Information

We use your information to:
• Fulfill orders and provide customer service
• Send updates, promotions, or newsletters (you can opt out anytime)
• Understand and improve how our website is used
• Personalize your experience on our Site
• Detect and prevent fraud or abuse
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

Types of Cookies We Use

Essential cookies: Necessary for the operation of our site
Performance cookies: Help us understand site usage
Functional cookies: Remember choices you’ve made
Marketing cookies: Enable us to deliver relevant promotions and measure campaign performance

Your Choices

You can manage cookies through your browser settings. Note that disabling some cookies may limit site functionality.

How We Share Information

We do not sell your personal information. We may share it with trusted third parties only in the following cases:
• Service providers: To help with operations such as payment processing, email delivery, or shipping
• Legal or safety reasons: When required by law or to protect our rights
• Business transfers: In the event of a sale or merger of our company

Email Communications

If you opt in to receive our newsletter or promotional emails, we may use your email address to send you curated content, product updates, or special offers. You can unsubscribe at any time using the link at the bottom of any email.

Your Rights and Choices

Depending on your location, you may have rights under applicable privacy laws, such as:

Accessing or correcting your personal information
Requesting deletion of your data
Opting out of marketing communications
Objecting to or restricting certain uses of your data

To exercise any of these rights, please contact us at operations@joshuaallendesign.com

Do Not Sell My Personal Information

Under the California Consumer Privacy Act (CCPA), California residents have the right to opt out of the "sale" of their personal information.

We do not sell your personal data in exchange for money. However, we may share information with our advertising or analytics partners, which may be considered a "sale" under the CCPA.

If you would like to opt out of such data sharing, please or email us at operations@joshuaallendesign.com.

Opt-Out Options:

Click the blue thumbprint icon in the left corner of your screen to disable cookies and tracking. Select 'Deny' and 'Save Settings.' Opt-in status can be changed at any time.
Email us at operations@joshuaallendesign.com with the subject line: "Do Not Sell My Personal Information"
We will respond to your request within 45 days as required by law.

Data Security

We take reasonable precautions to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.

External Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of third parties and encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate the most recent version. Continued use of our Site after changes constitutes acceptance of the updated policy.